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Blog • 13.12.23

Exploring the Narrative: the Evolution of SafeContactor and the Importance of our Mission to Transform Contractor Management  

About the interviewee

Experience transformation under the guidance of Ben Jenkins, VP of Product at Alcumus SafeContractor.

Dive into the story of our product’s evolution, shaped by the voices of our customers, featuring personalized elements like dynamic contractor profiles and risk-based questionnaires.

Get to know our friendly platform and meet our bilingual health and safety experts who are passionate about excellence. Immerse yourself in our standout contractor management solution, championing compliance and visibility across the supply chain.

Unveil our extensive network of over 55,000 contractors and 700 hiring clients, where connections flourish in the safest, most ethical global community.

Join our warm and supportive family, united by values of safety, ethics, and excellence. Read the full blog to experience firsthand how SafeContractor is infusing innovation into contractor management for a brighter working world.

1. Can you talk us through how SafeContractor has improved its product by responding to customer challenges?

At Alcumus SafeContractor, we’re on a mission to transform contractor management and we truly value our customers and their feedback in order for us to achieve that. We continuously improve our product based on their input. So throughout the development process, we’ve taken into account their specific needs and concerns, making changes to create a better experience for them.

For contractors, we have a dedicated team of safety experts who provide support and guidance during the assessment process. We have also created a dynamic profile and risk-based questionnaire which allows contractors to quickly fill in the necessary information, relevant to all hiring clients. We also offer contractors the opportunity to become SafeContractor-approved, which makes them visible to prospective clients, significantly increasing their chances of getting hired.

For our clients, we have a team of health and safety experts who thoroughly review each contractor’s assessment and documents. We assess contractors on various factors, including professional identity, insurance, safety, training and qualification, ESG, modern slavery and environmental standards. Our clients can easily view, and filter contractors based on their information, tier level, provided services, and approval status. They can also access important information such as WCB status and SafeContractor approval.

We’re committed to delivering a modern, user-friendly platform, backed by our team of bilingual health and safety experts who always strive for excellence. We have priced our services competitively, ensuring that our customers receive the best value for their investment. By continuing to listen to and address our customers’ challenges, we can provide a personalized and tailored experience that meets their specific needs.

2. How does SafeContractor’s contractor management solution create compliance throughout the ecosystem? What are you doing that’s different to your competitors?

We recognize the critical role that compliance plays in the success of any business. Our solution is designed to address compliance at every level, seamlessly extending from the overarching company level down to the intricate details of individual contractors, workers, and tasks. Additionally, we emphasize the significance of gaining compliance visibility across the tiers of the supply chain. This means not only meeting compliance requirements but also ensuring a transparent and interconnected approach that spans the entire supply chain, fostering a culture of accountability and reliability.

One of the ways we stand out from competitors is that we offer flexibility. Our clients can customize the level of compliance that best suits their business, ensuring maximum effectiveness.

We cover a wide range of compliance requirements, including prequalification, worker compliance, task compliance, permits, site access, performance evaluation, network place, and eLearning for all workers. By offering a comprehensive suite of services, we provide businesses with the tools they need to achieve compliance across all areas of their operations.

Another key feature that sets SafeContractor apart is our Learning Management System. This allows businesses to deliver specific training to individuals based on their role and/or responsibilities and/or site that they are assigned to within the company. By providing targeted training, we ensure that workers are equipped with the knowledge they need to comply with regulations and carry out their tasks safely and efficiently.

We also understand that businesses want value for money. That’s why we strive to offer competitive pricing. We believe that compliance should be accessible to all businesses, regardless of their size or budget, and our pricing reflects this commitment.

3. Can you tell us more about the customizable platform that SafeContractor offers to meet each client’s needs?

At Alcumus SafeContractor, we understand that every company has unique needs when it comes to compliance and training. That’s why our platform is fully customizable to meet each client’s specific requirements. Whether it’s assessing a company’s compliance level, making sure that individuals are following safety rules, or assigning compliance levels to different tasks, our platform can cater to all health and safety scenarios.

We offer a wide range of training options, including eLearning courses hosted by us, courses created by our clients, and access to our library of generic courses for employees. We can also link specific training and metrics to different roles within an organization, ensuring that each employee receives the right training for their responsibilities.

Plus, we let clients easily upload external training from third-party providers. At Alcumus SafeContractor, we strive to provide a warm and expert service, helping clients improve their safety compliance in a way that works best for them.

4. SafeContractor manages a network of over 50,000 customers. How does this work?

We take great pride in running our extensive and global network of over 55,000 contractors and 700 hiring clients. This means that buyers and suppliers can connect with ease to create the safest, most ethical global network for a better working world.

When a business joins our network, it gains access to a diverse pool of potential clients and contractors, making it easier to find the perfect fit for its needs. All members of our network have been vetted and approved, showcasing their expertise and professionalism.

Whether you’re a contractor in search of new job opportunities or a hiring client seeking skilled professionals, our network is here to facilitate connections and help you succeed. We provide a community with a warm and supportive network that values safety, ethics, and excellence.

About the interviewee

Ben Jenkins, Vice President of Product at Alcumus, brings over a decade of industry expertise to the SafeContractor team. With two years of dedicated service, Ben is an experienced leader committed to driving the development and adoption of new digital products. Known for his innovative approach, Ben ensures a seamless experience for all through his human-centric focus, making processes simpler and more straightforward.

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