Inside CBRE’s approach to contractor assurance’ – with Adam Wilkinson, QHSE & Technical Services Director

Hear how a unified, risk-based model improved consistency and reduced duplication across UK operations.’

“There’s a strong legal requirement to be on top of supplier competence and compliance. SafeContractor gives our teams confidence that the contractors we’re using have been through the checks we need to deliver services safely.”

Adam Wilkinson, QHSE & Technical Services Director, CBRE 

SafeContractor is proud to work with 7 of the 10 largest facilities management companies in the UK

The challenge

With a vast, complex supply chain, managing compliance consistently was a growing challenge:

  • Contractors were repeatedly submitting the same information in different formats.
  • Internal assessment processes varied by region and site.
  • Rising regulatory and ESG expectations meant they needed visibility across more topics.
  • Compliance data was fragmented, with no single, reliable view of risk.

The solution 

A partnership with SafeContractor to bring a unified, consistent approach to supply chain compliance:

  • All contractors complete a single, risk-based assessment, all managed by the SafeContractor team.
  • All compliance data is stored and accessible in one single, real time view.
  • Compliance data captured across a wider range of topics including health and safety, ESG, and financial stability.
  • Identify risks, track compliance performance and make informed decisions about who to work with.
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Results and impact

Through its partnership with SafeContractor, CBRE has transformed compliance from a fragmented, manual process into a consistent, scalable system that supports both operational delivery and strategic goals. 

The business has: 

  • Achieved 95>% contractor compliance across its supply chain.  
  • Reduced internal administrative workload by 30%.
  • Gained a unified, real-time view of contractor and supplier risk.
  • Improved compliance in high-risk ESG areas such as modern slavery and cybersecurity.
  • Enabled faster onboarding and more efficient contractor engagement.
  • Strengthened trust and collaboration across its supplier network.
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Why this matters to you

Facilities Management sits at the intersection of multiple risks  from on-site safety and contractor competence to increasing ESG and regulatory demands. 

For organisations managing large, distributed supply chains, inconsistent processes and limited visibility can quickly become barriers to performance, compliance and growth. 

CBRE’s experience shows how a unified, risk-based approach to contractor assurance can bring clarity, consistency and control  enabling faster decisions, safer operations, and stronger alignment with evolving legal and ethical standards. 

By embedding compliance into everyday operations, organisations can turn it from a burden into a strategic advantage. 

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Hear from our customers

“SafeContractor made the whole process clear and straightforward from the start. We knew exactly what was needed and had great support through each step, so we could get everything in place properly. Having that certification gives our clients real confidence in how we work, which has helped us win new work and continue building strong relationships with major organisations.”

Daniel Abbott, Managing Director and CEO
Abbott Contractors

“SafeContractor provides a clear and structured way for us to demonstrate compliance. The process is straightforward to manage and allows us to evidence what we’re already doing as a business without creating unnecessary additional administration.”

Joanna Misztal, Business Operations Manager
Adcock Refrigeration and Air Conditioning

As our company has grown, our supply chain has naturally expanded. SafeContractor will help us quickly onboard and vet suppliers, ensuring high standards in Health & Safety, ESG, and sustainability. Their comprehensive platform and quick and efficient response times provide confidence in a smooth transition for us and our suppliers.

John McCann, Managing Director, McCann Ltd

“SafeContractor provides a measure of consistency when vetting our supply chain. We’re able to use the client portal to select new contractors to work with, saving us time.”

Arnold Clark
Contractor Roadshow

“SafeContractor is one of the leading suppliers of global contractor management safety solutions and is trusted by many of the leading brands in high-risk industries.”

Bill Pennington, EHS Research Director
Verdantix
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Ready to see results?

Take the next step towards compliance. Speak to our team to find out how.

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