Customer Success • 11.05.21

Case Study Müller

Learn More About Müller



Müller is a multi-national producer of dairy products employing over 20,000 people throughout Europe. In the UK, Müller develops, manufactures, and markets a wide range of branded and private label dairy products made with milk from over 1,500 farmers in Britain for the UK market. It operates through three business units in the UK: Müller Yogurt & Desserts, Müller Milk & Ingredients, and Milk & More.

For Müller, operating sustainably throughout the supply chain is vitally important, where it sources materials from a wide range of suppliers throughout the world. As a responsible family-run business, it applies strict terms and conditions to all of its suppliers to ensure that robust standards are met throughout the supply chain.

With over 8000 people spread across 80+ sites, Müller deals with several health and safety challenges, including a complex supply chain, managing risk consistently, achieving the high health and safety standards required, and standardising safety processes and performance, is a key priority for Müller.



The challenge was to unite standards and processes together under one strategy as many sites had differing systems, risks, and capabilities, creating a significant amount of time staff spent updating contractor information and keeping chemical assessments up to date.

Having rapidly expanded, and significantly investing in its dairy and distribution network since 1994, the health and safety team required a framework to standardise operational excellence activities and ways of working across the business.

To meet rigorous standards, continuously improve safety when working across multiple sites and manage contractor compliance, Müller chose Alcumus to help digitise processes and drive the company’s safety behaviour.

“To make sure our risk management is as effective as possible, having transparency of who is in our supply chain across multiple sites is a key priority to ensure that we are compliant with the ever-increasing regulation in our industry. Using the SafeContractor platform means that we can mitigate risks by working only with professional suppliers with a full audit trail of compliance, as well as reducing the admin burden of managing contractors.

Darren Thain, Senior Health and Safety Systems Manager



As the leading UK Health and Safety accreditation, SafeContractor provides peace of mind that contractors are pre-approved with up-to-date insurance, as well as other regulated areas such as GDPR, modern slavery, anti-bribery and more. The platform offers an easy-to-use online portal that lists all existing contractors in one easy-to-access location.



The business now has a world-class H&S management system against which performance can be monitored against. This has allowed Müller to identify areas for improvement across its sites and influence employee attitudes and behaviours about safety.

The SafeContractor portal has reduced the admin burden of managing contractors with minimal effort and maintains the highest standards in their supply chain. Accreditation of contractors also provides confidence that the people they work with have demonstrated their commitment to health and safety.



For organisations that need to demonstrate compliance with increasingly stringent legislation, Alcumus SafeContractor, acts as a Supply Chain and EHSQ+ risk partner. We verify the compliance of your contractors and suppliers and make them available through an easy-to-use online portal.

This provides vital insight into your supply chain, enabling you to effectively monitor, manage, and make informed decisions about who you work with.

Join over 35,000 like-minded businesses, not just from construction. Pool together all your health, safety, and ethical policies in one place – for one SSIP and PAS91 certification.

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Customer Feedback

Don’t just take our word for it…

“SafeContractor provides a measure of consistency when vetting our supply chain. We’re able to use the client portal to select new contractors to work with, saving us time.”

Arnold Clark
Contractor Roadshow

“Alcumus is one of the leading suppliers of global contractor management safety solutions and is trusted by many of the leading brands in high-risk industries.”

Bill Pennington, EHS Research Director, Verdantix

“Partnering with SafeContractor provides greater control of competencies, increases knowledge and assists in raising standards for our business in an efficient and compliant manner.”

Briggs & Forrester, Building Services

“We partner with SafeContractor to offer reassurance that contractors who are accredited have been assessed by the UK’s leading health and safety compliance scheme.”

Compass Group UK, Food, Hospitality and Support Services Provider

“We have used SSIP providers before, but for us, SafeContractor is the gold standard. They provide our existing contractors the means to improve and grow their businesses too.”

Homyze, Construction and Fit-Out Firm