Customer Success • 06.10.20

Case Study Gatwick Airport

Learn More About Gatwick Airport



Gatwick Airport has been in partnership with SafeContractor since 2017, which has helped them to maintain the highest standards in their supply chain.



The aviation industry is key to the day-to-day running of the global economy. Not only does it help get the world’s population from A to B, but it is also a huge component of global logistics for the trade of goods and helps to support $2.7 trillion (3.6%) of the world’s Gross Domestic Product1.

As aircraft turnaround times have become increasingly shorter, more activities are being undertaken in less time, often by different companies. As a result, a significant proportion of the serious accidents reported to Health and Safety Executive (HSE) occur during aircraft turnaround.

Whilst a significant number of accidents occur during turnaround, health and safety hazards do not stop here. There are countless hazards across the aviation industry for workers and customers, including:

1. Risks from baggage handling tasks.

2. Musculoskeletal disorders.

3. Working at height.

What Gatwick’s contractors think of SafeContractor membership.

In 2019, Gatwick ran an independent survey into their contractor base to get their view on SafeContractor membership. Here are some key findings from the survey:

1. Most contractors said that membership offered value for money.

2. Over half of the contractors found new work opportunities after becoming accredited.

3. 9 out of 10 contractors completed registration within 24 hours.

4. Over 90% of contractors found it easy to get accredited.

5. Over 90% of contractors find our technical support officers somewhat to extremely helpful.

6. 96% of contractors found it easy to renew their accreditation.



Gatwick Airport is one of the busiest in the UK, transporting over 46 million passengers and 113,000 metric tonnes of cargo in 2018. The airport employs around 3,000 people directly and has a total of 24,000 staff on the Gatwick campus across 250 different companies, as well as a further 12,000 jobs indirectly2.

With nearly 90% of staff contractors, supply chain visibility is an absolute must for the major international airport. Since 2017, they have partnered with SafeContractor to mitigate risk, demonstrate compliance, and reduce the admin burden of managing contractors.

This has enabled them to maintain the highest standards in their supply chain and it has also had a big impact on the companies that they work with and has been positively received by the contractors working on Gatwick sites.



SafeContractor provides an online contractor management system for hundreds of leading organisations in aviation and transport, construction, manufacturing, facilities management, leisure, public sector, and more.

Find out how SafeContractor can make your business safer, healthier, and stronger through effective supply chain management. For contractors, take a look at our membership packages and join the growing community of 33,000 contractors. Enhance your reputation for health and safety with SafeContractor.






For organisations that need to demonstrate compliance with increasingly stringent legislation, Alcumus SafeContractor, acts as a Supply Chain and EHSQ+ risk partner. We verify the compliance of your contractors and suppliers and make them available through an easy-to-use online portal.

This provides vital insight into your supply chain, enabling you to effectively monitor, manage, and make informed decisions about who you work with.

Join over 35,000 like-minded businesses, not just from construction. Pool together all your health, safety, and ethical policies in one place – for one SSIP and PAS91 certification.

Join now

Customer Feedback

Don’t just take our word for it…

“SafeContractor provides a measure of consistency when vetting our supply chain. We’re able to use the client portal to select new contractors to work with, saving us time.”

Arnold Clark
Contractor Roadshow

“Alcumus is one of the leading suppliers of global contractor management safety solutions and is trusted by many of the leading brands in high-risk industries.”

Bill Pennington, EHS Research Director, Verdantix

“Partnering with SafeContractor provides greater control of competencies, increases knowledge and assists in raising standards for our business in an efficient and compliant manner.”

Briggs & Forrester, Building Services

“We partner with SafeContractor to offer reassurance that contractors who are accredited have been assessed by the UK’s leading health and safety compliance scheme.”

Compass Group UK, Food, Hospitality and Support Services Provider

“We have used SSIP providers before, but for us, SafeContractor is the gold standard. They provide our existing contractors the means to improve and grow their businesses too.”

Homyze, Construction and Fit-Out Firm