“With 80,000 units across the UK, keeping track of our contractors across each of our sites was a challenge. We are constantly developing initiatives to ensure that our day-to-day management is as effective as possible, which supports our plans to become the leading residential management property company in the UK.”
“As contractors come in all shapes and sizes, it is difficult and time consuming to assess the individual aspects of the complex work that they do. Generic questionnaires are not relevant or detailed enough for the jobs at hand which meant there was room for continuous improvement in our supply chain process.”
“Some providers offer a tiered system with different levels of health and safety accreditation, but again, this can be confusing for our property managers as it is not clear which contractors have which levels of accreditation. We wanted to standardise our process nationwide to comply with regulations, and to be as effective as possible.”
Vanessa Brandham, Head of Health & Safety at Rendall & Rittner