• Call Sales on: 02920 266 242
  • Call Customer Service on: 02920 266 749

Step 1. Forgotten password.

Visit the online portal  and follow the Forgotten Password link in the bottom right corner. You can also follow this link to reset your password.


Step 2. Reset your password.

Enter your username and the email address registered with your SafeContractor membership. Only the primary email address listed on your SafeContractor account is valid here. Click Send Reset Email.

Step 3. Check your emails.

Shortly after clicking the reset button you will receive an email explaining what to do next.

Step 4. Create a new password.

Once you have clicked the link in the email your internet browser will go to the Password Reset page. Pick a new password and click Save.

Step 5. Log in with your new password.

You will now return to the original login screen. Please login with your new password. Now that your password is reset you can visit our online portal to complete your accreditation questionnaire and upload up to date documents or renew your membership. If you still need assistance logging in to your account please email our customer care team who will be happy to help.

Request a call back

Submit this form and we will call you back.


If you would like to withdraw your consent later or change the way we communicate with you please email marketing@alcumusgroup.com.


We offer more than just contractor accreditation.
We are part of Alcumus.