Building trust and growth in residential markets
Blue Sky Guttering is a gutter maintenance repairs company specialising in gutter lining systems.
Established in 2011, they provide national commercial coverage and have recently expanded to serve the West Midlands residential market.
Customer trust at their core
Blue Sky Guttering is an industry leader.
Whether they be commercial or residential, they pride themselves on providing the best service to their clients. Testament to this is their 1,000 10/10 Checkatrade reviews.
Building trust with clients has been fundamental in their success. They’ve been trusted to work on listed buildings such as Birmingham’s Children’s Hospital, MOD sites, and as a subcontractor to some of the world’s leading facilities management companies.
After identifying they could streamline their processes, Blue Sky Guttering has invested in a new digital CRM system and a Digital & Marketing Manager to help implement it as well as increasing the business’ visibility.
This new system allows them to track, report, and deal with customer bookings and call-outs more efficiently.
Having this in place is set to further improve the fantastic service they offer.
Relocation and growth
Blue Sky Guttering has recently relocated from London to Birmingham, allowing them to invest in more people.
Their office team has doubled in the first half of 2021. They’ve been able to take on two more teams to work in a new service area
Over the next 5 years, Blue Sky Guttering aims to continue this growth and provide more residential work areas across the UK.
Advice for contractors looking to gain accreditation
“Take time when applying. Make sure you have all health and safety procedures in place, and ask for help where you’re unsure”.