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MEET THE TEAM

Get to know the SafeContractor experts dedicated to helping you achieve accreditation and make the most of your membership.

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At Alcumus SafeContractor, we’re aware of how much time and effort is invested to ensure that your business achieves SafeContractor accreditation. During the accreditation process and throughout your membership, you will speak with members of our team and subject matter experts. They will give you the skills and knowledge to achieve accreditation, maintain it and ensure continual improvement in Health and Safety compliance and beyond.

Demonstrate to hundreds of organisations that you are a
safe, stable and ethical business to work with.

SafeContractor is a UK-leading health and safety accreditation scheme, and as a SSIP founding member, we've been accrediting contractors for over 20 years.

Joining SafeContractor is your first step in enhancing your reputation and winning more sustainable, long-term work for your business. Our membership services team are dedicated to helping and advising customers to really understand who we are, why we are here and explain the benefits that SafeContractor can bring to their business. We have over 33,000 SafeContractor members who grow their business through demonstrating their commitment to Health and Safety best practice with the support of our fantastic in-house team.

Join SafeContractor Today

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"I have worked in the Membership Services team for over 17 years. My role is to help customers understand who we are and explain the benefits that Alcumus SafeContractor can bring to their business."

Liz, Business Development Executive


Our accreditation service has been built around your needs, and we're proud to have the UK's largest in-house team of 50+ dedicated technical experts to support you through our jargon-free online assessment. Achieving accreditation is what really helps your business to stand out from the crowd and win more work - our average accredited member works with 3 of our big brand clients. Over 97% of members who have completed our accreditation said our system was easy to use.

Our accreditation process has two stages.

Our Technical Support team speak to members every day, helping them to understand what paperwork they need and why, providing templates, guidance and support. Your submitted audit questionnaire will first be reviewed by a Technical Support Officer, like Karen, who will be on hand to provide you with assistance and support. Once our Technical Support team are confident you have submitted all necessary documents, you will take the next step in your accreditation journey to our Health and Safety Auditors.

Your submitted documents will be passed to our Health and Safety auditors who will review your submission and advise of any additional requirements to achieve accreditation. Like Morgan, who has now progressed on to becoming an Audit Team Leader, all our auditors are IOSH/NEBOSH qualified and many of them have worked in the industry prior to joining SafeContractor. Our audit team know that the SafeContractor audit may seem like a blocker that gets in the way of your day to day duties, but they are here to help companies of all sizes achieve accredited status which will help them meet their legal paperwork responsibilities.

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"I am a Technical Support Officer and help contractors who need support through their accreditation. My job includes offering guidance about the documents needed to gain accreditation."

Karen, Technical Support Officer
 

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"I am a Health and Safety Auditor. The team I work with are all qualified and many have worked in the industry before joining SafeContractor, so we know how difficult it can be to have all of the paperwork in place, and are here to help."

Morgan, Health and Safety Auditor


The right membership package for you.

Our membership packages have been designed to provide our members with as much speed and support throughout the accreditation process as you require. When considering the right membership package for you, consider how quickly you want to become accredited, and how much support you need through your accreditation journey.

Choose Your Membership


Making the most of your membership.

Once you have become a SafeContractor member and achieved accreditation, we have teams committed to ensuring you continue to find value in your membership and make the most of the resources and exclusive benefits available to you.

Our Customer Care team are our members’ first point of contact for any queries they have at any point in their SafeContractor journey. From sending our accredited members their certificates, SafeContractor approved seals and stickers to assisting with using our online portal, our Customer Care advisors work with a vast number of customers on a weekly basis. Our Customer Care team are committed to finding ways to go above and beyond to improve the service they provide to our customers. Call our customer care team on 0333 331 4981.

We have a dedicated team of Account Executives responsible for engaging with our members to help them renew their annual membership and ensure that they are seeing the benefits of SafeContractor. Our Account Executives are a close-knit team who all endeavour to give the best service they can to our contractors. They thrive on speaking to lots of different people from different backgrounds daily and helping the customers they speak with to utilize SafeContractor to enhance their business reputation and win more long-term, sustainable work year after year. Our customers choose to renew each year because SafeContractor gives them peace of mind that they have effective health and safety practices, and helps them grow their business without compromising safety, sustainability or ethics. Call our renewals team on 0330 127 9808.

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"I am an Account Executive and my role is to engage with contractors to renew their annual membership, ensure they are happy with the service we provide, and see the full value in our membership."

Natalie, Renewals Account Executive
 

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"I work in the Customer Care Team helping our contractors with queries and support with the online portal and questionnaire. We also send out membership cards, certificates and stickers."

Rachel, Customer Care Advisor


As an Alcumus Safecontractor member you're eligible for a range of exclusive member benefits to help you save on your business running costs. You can save up to £3,000 a year on your business energy, connectivity and insurance with our partners Bionic. You can also save up to 10p per litre with our new fuel card and enjoy improved trade discounts at TradePoint and B&Q. You also have access to a variety of discounted services from other Alcumus products such as HR and Health and Safety advice, ISO Certification and COSHH Management.

Explore Member Benefits